Elevance Health brings together the concepts of elevate and advance, exemplified by our bold purpose of improving the health of humanity. We are a health company dedicated to improving health outcomes, lowering costs, and simplifying experiences.
Ideas That Explore How to Elevate and Advance Health
A Digitally Enabled Healthcare Story
Smarter Care, Simpler Journeys: How AI Helps Improve the Consumer ExperienceFor a busy parent managing her child’s asthma or a retiree preparing for knee surgery, timely answers and proactive guidance can create a smoother, easier healthcare experience.
A Consumer-Centered Health System
No Surprises Act Intended to Protect Patients, but Loopholes Drive Up Health CostsThe federal No Surprises Act secured important protections for patients in the United States. The law, which took effect in 2022, shields individuals from surprise bills after they unexpectedly receive treatment from care providers that are not contracted with their health plan’s network.
A Community Health Story
How Employers Can Turn the Workplace Into a Wellness DriverResearch indicates employment and health are closely linked, as jobs can provide financial security, access to helpful benefits like health insurance and paid leave, and meaningful social connections that foster greater well-being.
Elevance Health Impact
Evolving the Healthcare Consumer Experience Means Improved Personalization, Building Loyalty and Higher Touch ServiceFrom buying groceries to streaming a movie, consumers expect their experience to be simple and personalized. If they always order the same five items, they expect to be offered those items in an easy to find location so they may order them again. These expectations have become the norm, and they carry over into healthcare.
A Digitally Enabled Healthcare Story
AI in Healthcare: A Conversation with Elevance Health’s Chief Digital Information OfficerElevance Health’s Chief Digital Information Officer Ratnakar Lavu discusses the potential and use of artificial intelligence (AI) in healthcare and shares how Elevance Health and its companies are responsibly moving the technology forward to better serve consumers and clients.
How A Whole-Health Approach Drives Affordability
If you worry about losing your home or lack access to consistent transportation, caring for your health becomes a challenge. When not addressed, these kinds of concerns quickly drive up healthcare costs by as much as $1,500 per year.* They are also highly associated with anxiety and depression, emergency department use, preventable hospitalization and more unhealthy days. We are widening the scope of health and how the health system behaves. When both work in collaboration, we can improve outcomes.
*Elevance Health internal proprietary data.
A Whole Health Story
The Role of a Health Plan
A cancer diagnosis. A mental health crisis. An unexpected health concern during pregnancy. In partnership with care providers, health plans strive to simplify the healthcare experience, personalize care, improve quality, and work with community organizations to improve health outcomes.
The traditional approach to healthcare has revolved around the medical and physical aspects of health. Measurements such as weight and blood pressure shaped healthcare decisions. Health plans primarily focused on helping people access and pay for their healthcare, and advocated for affordability, quality and safety. Today’s health plans have built upon that important foundation to include even better preventive care support, assistance in managing chronic disease, and integrating behavioral health.
