Elevance Health brings together the concepts of elevate and advance, exemplified by our bold purpose of improving the health of humanity. We are a health company dedicated to making real progress toward improving the health of the people and communities we serve.
Ideas That Explore How to Elevate and Advance Health
Elevance Health Impact
Addressing Behavioral Health Emergencies: The Role of Crisis Call CentersMental health is a critical part of our overall health and well-being, and when a person is experiencing a crisis, every second counts. Behavioral health emergencies must be addressed with as much urgency as physical health emergencies. Crisis call centers do just that, serving an essential role in the emergency care system by providing prompt, compassionate, specialized knowledge and support in behavioral health emergencies.
Elevance Health Impact
Elevance Health Launches Whole Health IndexCreated by Elevance Health physicians, data scientists, and researchers, it is a first-of-its kind assessment of individual health.
Consumer-Centered Health System
A consumer-centered health system places people at the center and helps them care for their health in a way that best works for them. It connects a broad range of information to produce a comprehensive picture, allowing them to see the full view of their health rather than navigating through a disjointed system.
A Consumer-Centered Health System Story
Evolving the Healthcare Consumer Experience Means Improved Personalization, Building Loyalty and Higher Touch Service
From buying groceries to streaming a movie, consumers expect their experience to be simple and personalized. If they always order the same five items, they expect to be offered those items in an easy to find location so they may order them again. These expectations have become the norm, and they carry over into healthcare.
Today’s healthcare experience means navigating many different systems with very little visibility into what’s the best next step. It’s going to get a lot better very quickly.