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Elevating Whole Health and Advancing Health Beyond Healthcare

We serve people across their entire health journey and address their full range of needs with an integrated whole-health approach. 

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Elevance Health brings together the concepts of elevate and advance, exemplified by our bold purpose of improving the health of humanity. We are a health company dedicated to making real progress toward improving the health of the people and communities we serve.

Ideas That Explore How to Elevate and Advance Health

Elevance Health Impact

Addressing Behavioral Health Emergencies: The Role of Crisis Call Centers

Mental health is a critical part of our overall health and well-being, and when a person is experiencing a crisis, every second counts. Behavioral health emergencies must be addressed with as much urgency as physical health emergencies. Crisis call centers do just that, serving an essential role in the emergency care system by providing prompt, compassionate, specialized knowledge and support in behavioral health emergencies.

Whole Health And What Drives It Elevance Health Impact
September 19, 2024

Elevance Health Impact

Elevance Health Launches Whole Health Index

Created by Elevance Health physicians, data scientists, and researchers, it is a first-of-its kind assessment of individual health.

Elevance Health Impact
July 2, 2024

Consumer-Centered Health System

A consumer-centered health system places people at the center and helps them care for their health in a way that best works for them. It connects a broad range of information to produce a comprehensive picture, allowing them to see the full view of their health rather than navigating through a disjointed system.

A Consumer-Centered Health System Story

Evolving the Healthcare Consumer Experience Means Improved Personalization, Building Loyalty and Higher Touch Service

From buying groceries to streaming a movie, consumers expect their experience to be simple and personalized. If they always order the same five items, they expect to be offered those items in an easy to find location so they may order them again. These expectations have become the norm, and they carry over into healthcare.

Today’s healthcare experience means navigating many different systems with very little visibility into what’s the best next step. It’s going to get a lot better very quickly. 

“Consumers have understandably high expectations for their healthcare experience. We know that in order to fulfill our purpose to improve the health of humanity, we must regularly meet and exceed those expectations.”

Saurabh Tandon

Chief Experience Officer, Elevance Health