Elevance Health brings together the concepts of elevate and advance, exemplified by our bold purpose of improving the health of humanity. We are a health company dedicated to improving health outcomes, lowering costs, and simplifying experiences.
Ideas That Explore How to Elevate and Advance Health
Elevance Health Impact
From Payer to Partner: How We’re Working to Make Healthcare BetterWhat health insurance companies do is about more than policies and processes. It’s about being an active partner in health with the people and communities we serve. And we agree that we have work to do to improve health insurance and the overall health system.
Elevance Health Impact
A Whole-Health Approach Helped Her Pursue the Future She EnvisionedA difficult childhood and watching both of her sons begin their lives in a neonatal intensive care unit shaped Ashley’s passion for helping others. A home health aide for nearly two decades, she recently began working toward becoming a neonatal nurse.
Elevance Health Impact
Understanding Elevance Health's New Site-of-Care Billing PoliciesElevance Health will implement a series of billing policies in 2026 and 2027 designed to address increasingly common situations where care provided at an off-campus location is billed at a higher hospital rate. Dr. Catherine Gaffigan, president of Health Solutions at Elevance Health, explains how these policies can support more accurate payments and help lower the cost of care.
A Whole Health Story
Addressing the Cost of Healthcare: Relief for Today, Solutions for TomorrowAs a partner in health, it’s our role — and our responsibility — to help manage healthcare costs on both fronts, making it easier for people to get the care they need. To do so, we’re focused on lowering costs, improving health outcomes, and making healthcare easier to navigate.
Elevance Health Impact
Elevance Health Releases Fourth Advancing Health Together: Progress ReportElevance Health’s fourth annual Advancing Health Together: Progress Report highlights how we’re partnering with care providers to create a simplified care experience that costs less and leads to improved health outcomes for the people we serve.
Consumer-Centered Health System
A consumer-centered health system places people at the center and helps them care for their health in a way that best works for them. It connects a broad range of information to produce a comprehensive picture, allowing them to see the full view of their health rather than navigating through a disjointed system.
A Consumer-Centered Health System Story
How AI Creates More Space for Empathy in Healthcare
Artificial intelligence encourages greater efficiency, but in healthcare, one of its more powerful contributions may be far more human: creating room for empathy. Rather than replacing the human touch in the customer experience, at Elevance Health, AI strengthens it. By helping service teams more easily access information, AI also gives them the time to better relate to the health situations of the people they serve.
The uncertainty, stress, and vulnerability that can come with a procedure or diagnosis can be magnified exponentially when someone must navigate systems and data that don’t talk to each other. This also makes it difficult for service teams to fully understand a person’s situation and the support they need.
AI changes that dynamic.
Health insurance does more than protect one person at a time. When more people have health coverage, the whole community benefits. Healthcare delivery groups can plan and invest for the long term, people can get care when they need it, and the community attracts high-quality care providers. This helps improve health for individuals, families, and communities.”
Chief Health Officer, Elevance Health