C-SNPs: Tailored Benefits Improve Patient Outcomes

June 2018
Infographic

Individuals enrolled in Elevance Health-affiliated Medicare Advantage (MA) chronic condition special needs plans (C-SNPs) indicate that they highly value the tailored benefits, interconnected care, robust communication, and out-of-pocket savings — among other benefits — provided by their C-SNPs.

In November 2017, Elevance Health conducted three in-person focus groups and 10 one‑on‑one phone interviews with a total of 25 participants who are enrolled in Elevance Health-affiliated C-SNPs to better understand how enrollees perceive the benefits and overall value of their plans, as well as how they shop for and select their plans.

These discussions highlighted the significant value of C-SNPs for enrollees.

Topics

  • Access to care
  • Chronic care management
  • Out-of-pocket costs
  • Communication with providers
  • Individualized care plans

Related Public Policy Research

Improving Integration for Dual Eligible Beneficiaries: The Role of D-SNPs
August 2020
D-SNPs offer states a flexible path to advance whole person health and improve health outcomes for individuals who are eligible for both Medicare and Medicaid benefits (dual eligibles).
Effect of C-SNP Enrollment on Outcomes for Beneficiaries with Diabetes
October 2017
Beneficiaries with diabetes enrolled in C-SNPs have better outcomes across several areas—primary care, inpatient use, and diabetes management—than they would in non-specialized MA plans.
Understanding the Medicare Advantage Program
October 2017
MA plans provide enrollees a valuable alternative to FFS by offering out-of-pocket cost protections, additional benefits, and innovative strategies for care management and coordination.

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