After an Unexpected Discovery During Pregnancy, a Nurse’s Care Helped Her Through

Lilliana was pregnant with her son Xavier when she noticed a lump on her neck — a symptom that can indicate cancer. When she experienced challenges getting the care, answers, and support she needed, she turned to her Elevance Health-affiliated plan. Erin, a nurse case manager, helped Lilliana understand the scope of her plan’s benefits and worked with Lilliana’s doctors to help her get a biopsy. Erin also connected Lilliana to community groups that could assist with other helpful resources, such as nutritious food, diapers, and other baby supplies.

Lilliana received personalized support from Erin and described the experience as “kind of like having a second mom.” Learn more from Lilliana about her story and find out how Erin was able to help.