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Erinn’s rare genetic condition can cause her heart to stop beating without warning. Finding specialists who understand her condition has been difficult, and Erinn has encountered challenges with managing the risks of her condition while also living a full life. These are situations in which a health plan can lend a hand. Krista, a nurse case manager with Erinn’s Colorado health plan, knew how to connect Erinn with the best experts and quickly helped her get a referral to the Mayo Clinic. Now, one of the few national experts on her condition treats Erinn as well as her mother and young daughter.

Watch the video to learn more about how a health plan can help members find personalized care.

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