Reporting

Responsibility

GRI/SASB Indices and UN Global Compact

Anthem, Inc. maps its 2020 disclosures to the core option of the Global Reporting Initiative (GRI) and the Sustainability Accounting Standards Board (SASB) frameworks, as well as the 10 Principles of the United Nations Global Compact.

Download GRI/SASB Indices & UNGC

ESG Progress Report

Anthem’s ESG Progress Report provides primary performance data on environmental, social and governance indicators.

Download ESG Progress report

Material Aspects

Sustainability reporting helps organizations set goals, measure performance, and manage change in order to have the greatest impact and make their operations more economically, environmentally, and socially responsible.

Our Process

At the core of Anthem’s reporting efforts are the drive to understand the issues that matter most to our stakeholders and the commitment to convey our actions clearly. Transparency is key as we consider the material* aspects of our business operations.

To better understand which issues are most important to our internal and external stakeholders, we follow an ongoing assessment process, which includes:

Our stakeholders

Associates

Engagement surveys, Pulse (Anthem intranet), CEO town halls, training and professional development opportunities, associate resource groups, community giving/volunteer opportunities tracked via Anthem for Good, performance management, 24/7 ethics line

Investors and Shareholders

Annual reporting, annual shareholder meeting, quarterly earnings calls, investor outreach, investor relations website, phone briefings, email correspondence, healthcare investor conferences, actively responding to 3rd party ESG surveys/ratings

Government and Regulators

Briefings and meetings, email correspondence, white papers and other briefing materials, trade organizations, participation in coalitions, roundtable discussions, public events, speaking engagements, conferences, media engagements

Health Plan Customers

In-person interactions, focus groups, 24/7 customer relations hotline, consumer effort surveys, social media, websites, annual reporting, mail/email, Sydney Health mobile app, LiveHealth Online®, 24/7 NurseLine

Communities and NGOs

Funding applications, conferences, roundtables, strategic relationships, participation on boards and advisory councils, attending annual meetings, webinars, financial support, volunteering, research and data sharing

Suppliers and Healthcare Providers

Annual reporting, annual shareholder meeting, quarterly earnings calls, investor outreach, investor relations website, phone briefings, email correspondence, healthcare investor conferences, actively responding to 3rd party ESG surveys/ratings

Employer Clients

Anthem Customer Advisory Group (CAG), meetings, surveys, responding to disclosure requests, websites, corporate wellness programs

Significant topics

Topics identified by our stakeholders as being most material to Anthem include:



*The word “material” is specific to ES&G reporting as defined by the Global Reporting Initiative and not as defined by the Securities and Exchange Commission under securities laws